This is a review of Manipulations. You must achieve 80% to advance to the next module. After completing the course and successfully passing the Final Review, your Certificate of Completion and your continuing education hours will be awarded. You may print the certificate immediately, or at any time from your Profile page.
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A “soft” staff member refers to one
“You look great tonight” and “You are the smartest nurse here” are examples of which type of manipulation used by inmates?
A “mellow” staff member refers to one who
Manipulations used by inmates include
Splitting the staff through the use of rumors and innuendo is
To Identify without feeling sorry for is empathy. Which example below is one in which an inmate manipulation of empathy is used?
Telling the nurse that someone else said he/she was “hot”, or retelling an off-color joke to the nurse is an example of which manipulation that the inmate may use in their attempts to manipulate the nurse?
Often, one of the last manipulations that the inmate uses to control their mark is